Privacy Policy

PRIVACY POLICY AND DATA PROTECTION.

In compliance with the legal obligations laid down in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on circulation of this data (RGPD) and Organic Law 3/2018, of 5 December, on the protection of personal data and guarantee of digital rights (LOPDGDD), below details the policy for the processing and use of personal data transferred to PRODUCTOS LAFAC, SL by its customers and / or users.

This privacy policy may be updated at any time to adapt it to any regulatory changes that may become applicable or to strengthen its security. In the event of any modification, the company will duly notify customers and users of changes made in the processing of their personal data.

For the purposes of this privacy policy, any natural person interested in the products and services that PRODUCTOS LAFAC, SL offers through any of the enabled channels must be understood as a “user” .

PRODUCTOS LAFAC, SL as the data controller, will inform the user, prior to the contribution of their personal data, of this privacy policy, requesting their consent when necessary, as well as for any other aspect that requires your prior authorization. The objective of PRODUCTOS LAFAC, SL's privacy policy is to provide transparency to the information on the processing of data that the user may provide to the company in our information systems.

1. Responsible for the treatment.

2. Purpose and legitimacy.

For what purpose do we process the personal data of customers and users?

·        Purposes of a contractual nature for the provision of services. In compliance with a contract, agreement or order, made and / or formalized in any of the modalities accepted in law, for the provision of the services of the business activity of PRODUCTOS LAFAC, SL ( manufacturing, distribution and sale services of natural cement, derivatives and similar, as well as manufactured products derived from cement and construction materials in general ), as well as for communication and information related to the products and / or services contracted and / or requested.

The data provided will be those strictly necessary for the provision of the service, the maintenance of the contractual relationship and bilateral communication between the parties. The fact of not providing this information would mean the impossibility of providing the service in an optimal, professional way and adjusted to the tasks assigned to PRODUCTOS LAFAC, SL, avoiding its normal development and execution.

·        Purposes that require consent. Specific consent will be required for the processing of personal data for purposes other than those legitimized on the basis of a contractual relationship for the provision of services and, more specifically, those related to commercial and / or advertising actions aimed at the user through any channel. , especially with regard to electronic communications.

In any case, the explicit consent of customers and / or users will not be required for the processing of their data for commercial and informational purposes if they have given them freely and voluntarily, for receipt through any of the forms and / or tools enabled. for this purpose, or if this content is part of the previously contracted services, these being considered as a continuous and complementary provision of services to the main one.

This consent will be valid even if the relationship with PRODUCTOS LAFAC, SL has ended, without prejudice to the fact that the contrary may be stated from the exercise of the rights with respect to the personal data provided by the interested party, provided for in the regulations. and in accordance with this privacy policy.

How long is personal data kept?

The personal data of the users will be maintained as long as the contractual relationship with PRODUCTOS LAFAC, SL lasts and / or the purpose for which they were transferred is maintained.

The data of the users subscribing to the newsletter and news related to the activity of PRODUCTOS LAFAC, SL by e-mail will be kept for as long as the interested party keeps the subscription valid and until the moment they request their cancellation.

Who has access to the personal data transferred to PRODUCTOS LAFAC, SL?

The data processed by PRODUCTOS LAFAC, SL are used by the professionals of the company assigned for the correct management and provision of the different services, counting on the due authorizations of access for each of them from effective systems of protection and confidentiality.

However, personal data may be communicated, where appropriate, to:

·       The companies owned and / or participated by PRODUCTOS LAFAC, SL for the correct execution of the services, as well as for the development of actions of information, commercial and / or of promotion, for the contracting of products and services with any of these entities and for the management of the relations that can be maintained with these for satisfaction of the needs and requirements of the clients.

·       Public bodies, courts and tribunals, as well as police and administrative authorities, provided that there is a legal and certified obligation to provide them. In this case, PRODUCTOS LAFAC, SL will duly inform the interested parties if the aforementioned assumption occurs.

·       Collaborators of PRODUCTOS LAFAC, SL that manage outsourced services for it. The contractual relationship with these collaborators guarantees the security, privacy and confidentiality in the treatment of customers' personal data based on the corresponding legal protection mechanisms established between the parties, ensuring respect for the roles of data controller and data controller. in accordance with the applicable regulations.

In all cases, PRODUCTOS LAFAC, SL signs the corresponding data processing contract on behalf of third parties with suppliers and collaborators through which, among other obligations, the application of technical and organizational measures is imposed. appropriate, the processing of personal data solely and exclusively for the agreed purposes and in accordance with the instructions issued by PRODUCTOS LAFAC, SL, as well as the prescription of deleting and returning the data once the provision of services.

The personal data of PRODUCTOS LAFAC, SL customers are not transferred or transferred to third countries for commercial purposes or of any kind.

3. Rights.

What are the rights of users?

PRODUCTOS LAFAC, SL informs the user about the possibility of exercising the rights of access, rectification, opposition, deletion, portability and limitation of processing, as well as rejecting the processing of automated profiles of personal data collected by the company.

These rights may be exercised free of charge by the user and, where applicable, whoever represents him, by means of a written and signed request addressed to the following company address of PRODUCTOS LAFAC, SL, in Galileo Galilei street, s / n, plot · La 3 de Calaf (08280).

This application must contain the reference "Data Protection" and must include the following data: name and surname of the user, address for notification purposes, photocopy of the national identity document or passport and request in which the request is specified. In the case of representation, this must be proven by a reliable document.

However, and even prioritizing its use to ensure greater speed is advised, the user may exercise these rights via email administracio @ produktslafac.com, including information identical to that referred to in the case of a request for postal mail, incorporating into the subject of the email "Data Protection".

In addition to the above rights, the user will have the right to withdraw the consent granted at any time through the procedure described above, without such withdrawal affecting the lawfulness of the above treatment. PRODUCTOS LAFAC, SL may continue to process the user's data to the extent permitted by applicable regulations.

PRODUCTOS LAFAC, SL reminds the user that he has the right to file a complaint with the relevant control authority.

Unsubscribe from the service of sending current communications and newsletters.

The user has the right to revoke, at any time, the consent given for the sending of commercial and informative communications, through the channels enabled for the purpose, requesting not to continue receiving this type of communications. That is why the user can revoke their consent by clicking on the link included in each commercial release, automatically canceling the sending of electronic commercial and informative communications.

4. Origin of the data.

The data transferred to PRODUCTOS LAFAC, SL may come from different media enabled for the purpose:

·       Information provided when signing a service contract with PRODUCTOS LAFAC, SL

·       Information provided when there is an acceptance of a fee budget, which takes the form of a benefit commitment.

·       When you have registered in some of the channels for sending information related to the activity of PRODUCTOS LAFAC, SL

·       When it has carried out a specific order, including the verbal charge, for the management and processing of certain services and / or products offered by PRODUCTOS LAFAC, SL that do not require, by its entity, a contractual formalization in documentary and written format.

·       When you have contacted the company for any reason related to its activity, via email, in person or by phone call.

·       When a face-to-face or telephone consultation is carried out.

·       When a complaint, claim or suggestion is submitted.

The user will receive all the information regarding the processing of their personal data in accordance with this privacy policy in view of the contractual legitimacy that guarantees the transfer and processing of the data necessary for the provision of services by PRODUCTOS LAFAC, SL However, the interested party will be offered the possibility of giving their express consent for the processing of their data for purposes other than the main ones.

From what age can the user access the products and services of PRODUCTOS LAFAC, SL?

The services of PRODUCTOS LAFAC, SL, in principle, are not aimed at children under 18 and, therefore, not their website. By accepting this privacy policy, the user declares and warrants that he is over 18 years of age. Exceptions to the provision of services to minors will be treated exceptionally, requiring the necessary authorizations and consents, established by the applicable legislation in each case, by the parents or legal guardians.

5. Measures to guarantee confidentiality and security.

What security measures have we implemented?

PRODUCTOS LAFAC, S.L. es compromet al compliment de la seva obligació de secret de les dades de caràcter personal i el seu deure de guardar-les i adoptarà les mesures necessàries per evitar la seva alteració, pèrdua, tractament o accés no autoritzat, d’acord amb els condicionants i requisits establerts per la normativa aplicable.

PRODUCTOS LAFAC, S.L. té implantades mesures de seguretat d’índole tècnica i organitzativa necessàries per a garantir la seguretat de les dades de caràcter personal dels seus clients i usuaris i evitar la seva alteració, pèrdua i tractament i/o accés no autoritzat, tenint en compte l’estat de la tecnologia, la naturalesa de les dades emmagatzemades i els riscos a què estan exposats, tant si provenen de l’acció humana com del medi físic o natural, d’acord amb el que estableix la normativa aplicable.

PRODUCTOS LAFAC, SL concerned about privacy, in order to strengthen the confidentiality and integrity of information in your organization, continuously maintains the supervision, control and evaluation of its processes to ensure respect for the privacy and security of information, according to international standards.

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